Refund policy

Return & Exchange Policy

Effective Date: September 2, 2025

At Flovitapk.com, we take pride in providing high-quality edible products to our customers across Pakistan. Due to the perishable nature of our items, we follow a strict no return and no exchange policy.

No Returns

We do not accept returns on any of our products. All items sold on our website are edible and meant for personal consumption, which makes them ineligible for return to maintain hygiene and safety standards.

No Exchanges

We do not offer exchanges for any products once they have been sold and delivered. Please review your order carefully before placing it.

Free Nationwide Shipping

We provide free shipping across Pakistan on all orders. Once your order is confirmed and shipped, you will receive a tracking number via email or SMS.

Damaged or Incorrect Items

While we do not accept returns or exchanges, if your order arrives damaged or incorrect, please contact us within 24 hours of receiving your order. To assist you efficiently, we require the following:

  • Your order number
  • Clear photos of the damaged or incorrect product
  • A short description of the issue

Our support team will review the issue and respond promptly to resolve it.

Contact Us

If you have any questions or concerns, please contact us:

We appreciate your understanding and thank you for shopping with Flovitapk.com.